Our Services
No leader should face their organization’s worst day guessing. Every service we offer fits within one Crisis Management Framework. You can start with a single plan or build a complete program. Either way, your plans are built from what your own people discover, and tested before you need them.
One framework. Every plan you need.
Hazard, Risk & Vulnerability Assessments
Find out which hazards matter most to your organization, where you’re exposed, and what to fix first.
Business Impact Analysis
Learn what your business really depends on, how long it can stay down, and what must come back first.
Business Continuity Planning
Keep serving customers through outages, cyber incidents, and facility loss with a plan built from real dependencies.
Continuity of Operations Planning
Keep the essential services your community depends on running, even when people, facilities, or systems are lost.
Emergency Management Planning
A practical, all-hazards plan for mitigation, preparedness, response, and recovery that your team can actually follow.
Emergency Operations Centre (EOC) Plans
Set up the structure, roles, and procedures your EOC needs to coordinate a complex response with clear roles and a practised routine.
Crisis Communications Planning
Clear, consistent messages, approved spokespeople, and ready-to-use channels that protect trust when it’s on the line.
Evacuation Planning
ICS-based evacuation plans that move people safely, account for everyone, and coordinate with emergency services.
Fire Safety Planning
Fire safety plans aligned with applicable codes, so staff know their roles and procedures work when seconds count.
Geospatial Technologies & Mapping
Hazard, site, and evacuation maps that turn complex risk information into a clear picture for decision-makers.
IT Disaster Recovery Planning
Agree which systems and data come back first, in what timeframe, and test the recovery before you rely on it.
Training, Testing & Plan Validation
Training, tabletops, and drills that show your people where the plan holds and where it needs work, and build confidence at every level of the response.
Comprehensive emergency planning empowers organizations
Hazard Identification
Wildfire, flood, severe weather, utility outages, cyber incidents, and supply-chain failure, assessed against your locations, your people, and your operations.
Emergency Plans
Practical, all-hazards plans for mitigation, preparedness, response, and recovery, built with your team so they reflect how your organization really works.
Communication Plans
Holding statements, approved spokespeople, and a fast approval process, so your first message goes out on time and on point.
Evacuation Plans
Clear routes, assembly areas, and accountability procedures that move people safely and connect with emergency services.
Training & Exercise Design
Tabletops, drills, and after-action reviews that show where your plans hold, and turn every lesson into a specific improvement.
Improve Business Resilience
Know what your business really depends on, keep serving customers through disruption, and make readiness part of everyday decisions.
How engagements work
Clear scope. Fixed fees. No surprises.
Every engagement starts with finding out. You agree a fixed fee for that work up front. The plans that follow are priced only after your Finding Briefing, once you and your leaders know what matters most.
Step 1: Readiness Diagnostic
Three depths, matched to your organization:
| Level | Best for |
|---|---|
| Essentials | Small, single-site organizations |
| Standard | Organizations with more than one site, shift work, or 50 to 499 staff |
| Extended | Healthcare, care, utilities, hazardous operations, or essential public services |
A smaller first step
Not ready for a full diagnostic? Start with your leadership team.
Sometimes the budget isn’t set, the timing is wrong, or the person who would decide hasn’t been part of the conversation yet. The Sponsor Readiness Workshop is a half-day with your decision-maker and up to five senior colleagues. Together, you work out whether you’re ready to find out what would break first, and if not, what would make you ready.
What you talk about
What matters most to protect; where you’re sure, and where you’re not; who decides when the usual leader isn’t there; what time and budget you realistically have
What you get
A short written summary within three business days, in your team’s own words. It includes your version of the question that matters most, and a few things you can do now, whatever you decide.
How it ends
A 45-minute conversation in which your sponsor decides the next step: a diagnostic, waiting until the timing is right, or nothing further. Any of those is a good outcome.
It’s a conversation, not an assessment. We don’t review documents or rate anything, so nothing your team says becomes a finding. In person or by video. A fixed fee, agreed up front, and credited in full if you go ahead with a Readiness Diagnostic within 90 days.
Step 2: Essentials, Standard, or Extended Program
We build and practise your plans at the same level as your diagnostic. The program is scoped and priced after your Finding Briefing, based on the decisions you make, so you never pay for plans you don’t need.
Step 3: Resilience Retainer
Keeps your plans current and your people practised, with quarterly leadership meetings, an annual review, and an annual exercise.
A note on fees: We’ll talk through fees in your free conversation, once we understand what you need. Your proposal confirms the fixed fee and exactly what’s included. If the budget doesn’t fit the scope, we’ll suggest a smaller scope. We won’t cut corners to hit a price.